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  • Ronda Buhrmester and Craig Douglas

    Ronda Buhrmester and Craig Douglas

    Sr. Director Payer Relations & Reimbursement, VGM & Associates; Vice President of Payer and Member Relations, VGM & Associates

    Class: Breakout Session

    Monday, February 10 | 2:45 – 4:45 PM
    Problems and Solutions with Reimbursement and Payer Contracts

    About Ronda Buhrmester and Craig Douglas

    Ronda Burhmester
    As a VGM associate since 2012, Ronda specializes in the billing, reimbursement, and audit area as the Senior Director of Payer Relations and Reimbursement.  She managed a hospital-based DME in Illinois for 12 years, and handled sales and marketing.  Ronda is a respiratory therapist as well as a certified mastectomy fitter.  Over 25 years’ experience in the healthcare industry, she assists VGM members with review of claims and all types of audits, and educates members on medical policies in the respiratory and all other general DME products.  She serves on the Jurisdictions B and D respiratory team, is a member of the Provider Outreach and Education teams with the Jurisdictions, and attends the council meetings with all four Jurisdictions. She is also on the Great Lakes Home Medical Services Association Board of Directors and a member the National Supplier Clearinghouse Advisory Council.  Ronda has presented at Focus Conference, VGM Heartland Conference as well as the Medtrade and state association meetings, and has conducted webinars and on-site education with VGM members.

    Craig Douglas
    Craig currently serves as vice president of Payer and Member Relations for The VGM Group, where he focuses on helping providers navigate payer relationships, as well as addressing concerns that are impacting VGM’s broad range of members from a payer perspective. Craig has also previously served as vice president of Provider Relations for VGM’s Homelink division, where he built and fostered relationships with payers and providers across the country. Craig has been with VGM since 1999.



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