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Live sessions were held Jan. 25 - 28, 2021 and on-demand sessions were available in the Focus Conference platform Jan. 29 - Feb 28, 2021.

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  • Sarah Hanna

    Sarah Hanna

    CEO and Founder, ECS North

    Class: Live Session

    Session Title: Responsibility and Accountability: Managing Your Team in a Result Driven Environment

    Responsibility and accountability are the key words when evaluating staff. How do you drive those two areas within your organization? Engaging your staff in the "sea of change" which is the business environment is a must to build the emotional attachment to your vision and mission that produces the results which drive your company's bottom line. In addition to loyalty and "buy-in" by your team, managerial coaching and appropriate leadership behaviors are needed to bring about the desired results from team members. A culture of accountability is yours for the taking.

    Learning Objectives:

    1. Identify what makes your company a place where people want to work.
    2. Illustrate what makes a “top performer.”
    3. Discuss coaching techniques that produce results.

    CEUs: ABCOP: 1.0 Business | BOC: 1.0 Business


    About Sarah Hanna

    Sarah Hanna is the CEO and founder of ECS North and has over 25 years’ experience in the healthcare industry owning and operating a successful, independent HME, respiratory, infusion and home health company for 9 years before focusing on the consulting, training and speaking responsibilities for ECS North full-time.

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