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[Panel] Patient Perspectives and Best Practices for Patient Experience

Location: Beach and Gulf Rooms

Sunday, February 5, 2023 ~ 9:30AM - 10:30AM

Whether you’ve been a mastectomy fitter for 3 weeks or 30 years, this session will provide an opportunity to reflect on the patient’s perspective as she’s coming to visit you for the first time.  We’ll also share best practices in the fitting room and beyond.  As mastectomy fitters, it’s not often we can come together with our peers to share these experiences and knowledge to help strengthen our business and provide the highest level of support for the women we serve in our communities.

Learning Objectives: 

1. Relate to the patient as they are coming to the mastectomy boutique.  Whether it’s after a new diagnosis, prior to surgery, or years later for their resupply items. 
2. Discuss how are patients are finding your mastectomy boutique.  Identify opportunities to enhance your marketing exposure.  
3. Understand patients may not be feeling well and may have anxieties about their appearance and may not verbalize their feelings.
4. Identify best practices that will set your boutique apart to offer next-level care and service. 

CEUs: ABCOP: 1.0 Scientific | BOC: 1.25 Scientific


Have any questions about the event or registration? Get in touch with us, we can help!

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